Data protection

Data protection for this website

The protection of personal data is of utmost importance to us. For this reason, you can be assured that we act prudently and in good faith when processing your personal data, and that we do so only for the purposes stated below in the context of our website.


Contact with us

If you contact us using the form on the website or by e-mail, we will store the data you provide for six months in order to process your enquiry and in the event of follow-up questions. We will not disclose this information without your consent.


Our website uses “cookies”. Cookies are small text files that are stored on your mobile device by means of the browser. They don’t cause any harm. We use cookies to make our website more user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognise your browser the next time you visit our website.


Limited functions without cookies

If you choose not to allow us to use cookies in any way, certain features and pages may not operate as intended. The process varies depending on the browser, so please refer to your browser instructions (under “Help” in the browser menu).


IP anonymisation

We use the “IP anonymisation activation” function on this website. As a result, your IP address will be truncated beforehand by Google within European Union member states or in other countries that are signatories to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. Google will use this information for the purpose of analysing your use of the website, compiling reports on website activity, and providing other services to the website provider relating to website activity and internet usage. The IP address transmitted by your browser in connection with Google Analytics is not aggregated with other Google data.


Use of web fonts

This website uses external fonts – Google Fonts. Google Fonts is a service of Google Inc. (Google). These web fonts are integrated by a server call, usually a Google server in the USA. This transfers information to the server regarding which of our Internet pages you have visited. Google also stores the website visitor’s IP address associated with the browser of his or her device. You can find more information in Google’s data privacy policy, which you can access here:



Data protection declaration for interested parties and insurance customers pursuant to Art. 13ff DSGVO

The protection of personal data is of utmost importance to us. For this reason, you can be assured that we act prudently and in good faith when processing your personal data, and that we do so only for the purposes stated below. We also assure you that we safeguard your data in accordance with the applicable data protection regulations and have taken suitable technical and organisational measures to this end.

In accordance with GDPR Art. 13ff., we also wish to provide you with the following information about the processing of your personal data and your rights in this regard:


Responsible for data processing

Geisselhofer Versicherungskonzepte GmbH
1010 Vienna, Tiefer Graben 9

Telephone: +43 (0)1 53 53 054 0
Telefax: +43 (0)1 53 53 054 66

E-mail: office@geisselhofer-konzepte.at
Internet: www.geisselhofer-konzepte.at

Insurance brokers and consultants in the field of insurance
Commercial register number: FN 351209i, registered at the commercial court of Vienna

Managing Directors: Thomas Fentler
Contact for data protection: Maximilian Zelenka


For what purpose do we process your data?

Insurance brokerage and consultancy in insurance matters:
In particular, preparing and concluding insurance contracts; assisting in the administration and fulfilment of insurance contractual relationships, in particular in the event of a claim; customer administration and customer support; fulfilment of contractual and legal obligations, and to safeguard legal interests.


Legal basis of data processing

Insurance brokerage contract or broker power of attorney, statutory basis, legitimate interests


Which categories of data do we process?

Contact information and personal data (name, address, telephone number, e-mail address, date of birth, gender); identification data (ID data, vehicle data, vehicle registration number, policy number); correspondence; financial data/account information (bank information, collection data on insurance contracts and claims, data on creditworthiness and assets when appropriate); documentation data (claims numbers, expert opinions, damage photos, correspondence, official records, judgements); health information (in connection with life, health, accident and comparable insurance contracts and in connection with claims, insofar as a declaration of consent has been provided); other personal data (e.g. marital status, employer, etc.).


How long do we store your data (storage time)?

If we have a contractual relationship with you, the data we collect will be stored in compliance with all technical and organisational security measures. If the contractual relationship with you is terminated, your data will remain stored at least as long as statutory regulations for documentation and retention periods require or as long as limitation periods for potential legal claims have not yet expired.


To whom do we disclose your data (categories of recipients)?

Personal data will only be disclosed to the extent absolutely necessary for the purposes of contract fulfilment or claims processing or within the framework of legal obligations.

Possible recipients may include: in-house forwarding, in particular to customer and contract administration, benefits department, accounting, customer advisors; insurance companies; vehicle registration offices; vehicle registration service; claims adjusters and other persons entrusted with claims settlement; processors and other service providers of the data controller, e.g. IT service providers, tax consultants, lawyers, authorities as necessary, etc.


As the concerned party, you have the right to information, rectification, deletion, restriction, objection, and data portability within the framework of the statutory provisions. 
To exercise your rights, please contact:


If you believe that the processing of your data by our company is in violation of the data protection regulation or that your data protection rights have otherwise been violated in any way, you are free to file a complaint with the data protection authority.

Please do not hesitate to contact us if you have any questions or require further information.

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